Welcome to TantraShop.in, your trusted destination for authentic spiritual, tantric, and healing products. We value your trust and satisfaction, and our refund, return, and cancellation policies are designed to ensure a transparent and fair experience for all our customers.
1. Return Policy
We offer a 7-day return or exchange policy from the date of delivery. If 7 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return or exchange:
The product must be unused, unworn, and in the same condition as received.
The product must be returned in its original packaging with all tags, certificates, and accessories (if applicable).
Items purchased on discount or sale are not eligible for return or exchange.
Only defective, damaged, or wrongly delivered items may be replaced.
Once we receive and inspect the returned product, you will be notified via email or WhatsApp regarding approval or rejection of your refund/exchange.
2. Refund Policy
This policy explains how refunds are handled for purchases made on TantraShop.in:
Refunds are eligible only for approved return/exchange cases.
Refund requests must be made within 7 days of delivery.
If your refund is approved, it will be processed within 7–10 business days to your original payment method.
Please note: Transaction or bank charges (if any) will be deducted from the refunded amount.
In case of damaged or defective items, please email us with clear product images for verification before sending the product back.
3. Cancellation Policy
Orders can be cancelled within 24 hours of placement, provided they haven’t been dispatched.
Once dispatched, orders cannot be cancelled.
To cancel your order, please email us immediately at support@tantrashop.in with your Order ID.
If your order has already shipped, you may refuse delivery at the doorstep, and once the package is returned, a partial refund (excluding shipping fees) may be processed.
4. Non-Returnable or Non-Refundable Items
Certain sacred or customized products cannot be returned or refunded due to their spiritual nature or hygiene reasons. These include:
Energized Rudraksha, Mantras, Yantras, Crystals, and Tantra Ritual Items
Personalized or Custom-Made Products
Used or Opened Items
Sale or Discounted Products
Please ensure that you verify product details carefully before making a purchase.
5. Damaged or Wrong Product Delivery
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery with photos or video proof. Our team will verify and arrange for a replacement or refund as per the policy.
6. Contact Us
For any questions regarding refunds, returns, or cancellations, please contact our dedicated support team:
TantraShop.in reserves the right to modify or update this Refund, Return, and Cancellation Policy at any time without prior notice. Please review this page periodically. Your continued use of our website signifies your acceptance of the latest version of this policy.
